Data we receive and collect

CALLCENTEROK may automatically collect and receive certain information from your computer or mobile device, including the actions you take on our website, platforms, bots and applications, the type of hardware and software you use (for example, your operating system or browser, telegram-id or phone number. ), as well as information obtained from cookies.

When you first register for an account with and when you use the Services, we collect some personal information about you, such as:

  • A unique user identifier in the telegram network telegram-id, which is assigned to you during registration.
  • Other additional information as part of your account profile
  • Your IP address
  • Your email
  • Your phone number
  • Other information provided by you or representatives of your organization in various ways.

How we use this data

CALLCENTEROK uses visitor and user data for the following general purposes:

  1. To identify you when you log into your account
  2. To enable us to operate and provide the Services to you
  3. To verify your transactions and confirm purchases, billing, security and authentication (including security tokens and more)
  4. To analyze the Website or other Services and information about our visitors and users, including researching our users' demographics and their behavior, in order to improve our content and Services.
  5. To contact you about your account and provide customer support, including responses to your comments and questions.
  6. Provide aggregate (non-identifiable) statistics about users of the Services to potential advertisers and partners
  7. To keep you informed about Services, features, surveys, newsletters, offers, surveys, newsletters, offers, competitions and activities that we think you may find useful or that you have requested from us
  8. To sell or promote CALLCENTEROK products and services to you
  9. To better understand your needs and those of your users collectively, diagnose issues, analyze trends, improve the features and usability of the Services, and better understand and sell for our customers and users
  10. To ensure the security and reliability of the Services
  11. We also use non-identifiable information collected for statistical purposes to track the number of visits to the Services in order to make improvements and improve the user experience of the Services. We may share these statistics so that our partners also understand how often people use the Services so that they too can provide you with the best deals.
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